Communication defines what I do for a living. In fact it has always been my living,
as before I was a coach I spent many years training and teaching adults in
various roles and incarnations. So
I suppose it comes as no surprise that I am pretty “hyper-aware” when it comes
to this subject matter. This
awareness causes me to actively watch, wonder and note. Here is some dialogue
as a result of that.
Tending to
our own gardens:
A great deal of my coaching discussions are involved
in how to deal with others. These
others might be a partner/spouse, a work colleague, a boss, a friend
or a family member; and from my experience, how we react to others
communication, tells us a great deal about ourselves.
It does seem easier sometimes to blame someone else’s
communication and style for our feelings. Whereas if we took a closer look at
our own style, maybe sometimes, just sometimes, therein lies the answer? If we took the step (as uncomfortable
as it may be) to tend to our own style of communication, then maybe we will get
a more pleasing result from others more often. As we all know we can’t change others, but we can change
ourselves. Nothing is truer when
it comes to communication.
Human Beings are sensitive creatures; we have strong
emotional feelings for many good reasons. It is these feelings that help us
bond, make good relationships, judge a situation, offer support, be compassionate
and the list goes on. Therefore it is good to consider this when we are
communicating with another sensitive human being.
I am by no means perfect when it comes to this area.
I am certainly always a work in progress as no doubt many of us are. Not all my best-laid plans have a happy
ending, I tell you! I do, however, work on trying to take personal
responsibility in the responses that I receive, as I play a very large part in
eliciting that response!
Suggested things to consider (where appropriate) when
communicating, especially when communicating the tough stuff: Are we kind, generous, encouraging,
objective, on topic, informative, and helpful in our communications? Could be a good tick box exercise
couldn’t it?
Mod Comms:
At the risk of sounding a gazillion years old (which,
depending on who you ask, I am not!)….I have a few observations to share on the
subject of texts and emails…if I dare!
How is it that some basic common
courtesy around communication tends to be dropped when it comes to using these
media? Call me old fashioned, but I am surprised at how often emails are short
and abrupt and void of feeling.
How is that message to be received? What is the intention?
I see email as just a faster option to writing a
letter and what a great invention it is. And whilst I fully accept that we
don’t need to use letter layouts and full punctuation in our emails, surely if
something deserves out attention it deserves our full attention and our best
honed communication skills, albeit if they are a little pared back. We can
still be succinct and to the point (OK not my forte maybe!) using structured
sentences, courtesy and encouragement, can’t we?
As for texts…. I sort of get it, but don’t agree with
it, that teenagers use text language.
But I was never bought up or taught to use this sort of language and I
definitely feel it has little place in any profession or in a grown up
relationship/friendship. Please….what is YIP and K?!!! Of course I am being
facetious, and probably right now, offending some special people in my life,
but I think you get what I am alluding to! Some messages are cryptic and maybe too short and
abrupt - do they really convey
what is trying to be said? Are we
in that much of a hurry that all common courtesy gets dropped along with those complete
words? I understand that most of
us feel a quick response is better than a non-response, but would an extra
minute of attention eat into our time that much? Or maybe the endemic “urgency” of response is creating this?
I have a feeling that the answer lies here. Hmmm that’s a whole other blog! Ha!
I would LOVE your thoughts and responses to this (a
little contentious) topic. Feel
free to send me an email. Have I
hit any nails? Do you agree with these comments? Am I off beam - an old fashioned Dinosaur myself? Am I too sensitive – ha?! I’d love to hear from you. :)
